Is this a dental office? What is the West Coast District Dental Association (WCCDA)?
For the public, we give referrals to dentists, dental clinics and field patient questions and complaints (as long as the dentist is a member).
What does it mean if a dentist is a member of the West Coast District Dental Association, the Florida Dental Association and the American Dental Association?
First and foremost, membership is tripartite, in other words, if a dentist belongs to one of the above associations, he/she automatically belongs to all three.
To become a member, a dentist must agree to a Code of Ethics and all dental licenses and dental schools are researched and confirmed.
What’s the difference between DDS and DMD?
Dentists may receive a Doctor of Dental Surgery (DDS) degree or a Doctor of Dental Medicine (DMD) degree. Dentists who complete required training in recognized specialty fields receive post-graduate certificates. DDS and DMD are equal; it is what the particular dental school awards their graduates.
What’s the Board of Dentistry and what do they do?
I have a bad toothache, what will the emergency room do?
What’s the policy on dental records?
The furnishing of copies shall not be conditioned upon payment of an unpaid or disputed fee for services rendered.
A dentist may charge a fee for copying reports or records not to exceed the cost per page charged by the Clerk of the County Court where the dentist practices. The fee for copies of x-rays shall not exceed actual cost of duplication. Payment of copying fees may be required upon delivery of the copy.
Does a dentist have to take x-rays?
Who do I call to make a complaint against a dentist?
If the dentist is not a member, you may contact the Board of Dentistry at 888-419-3456, Better Business Bureau at 727-535-5522, the Federal Trade Commission, 877-382-4357, or if it is an insurance issue, the Insurance Consumer Hotline at 800-342-2762.
I want to know more about my dentist, what can the West Coast tell me?
I understand I get a Peer Review Form mailed to me to file a complaint through the West Coast office; can’t I just talk to the Peer Review Chair directly to expedite the procedure?
The Peer Review system has a proven and efficient track record. While it may seem tedious to an individual, the goal at the West Coast office is to review and mediate a peer review case within 30 days upon receipt of the complaint form.
I have been treated poorly by an office manager (dental assistant, hygienist, etc), what can I do about this?
I feel like I’ve been overcharged by a dentist…what can I do?
I need a dentist that takes Medicaid.
Most dental providers who accept Medicaid do so for children on Medicaid. Medicaid for children covers many different procedures.
The West Coast does have a list of dentists who accept Medicaid for children and a very limited list of dental clinics that accept Medicaid for adults or have lower fees.